How do I request my Cobee card?

1. Activate your Cobee account

In order to request your Cobee card, you first need to activate your Cobee account.

2. Request your card at the address you wish

We recommand you request your card at your office in order to speed up the process.

When giving the address for your card, please be as specific as possible (in Spanish*):

  • Specify the number and the type of street
  • The door number
  • Specify if this is a flat, store or house. If it is a flat, please give the floor number and the flat number/letter.
  • To finish with, don't forget the postal code, the city and the region

When will I receive my card?

It can take up to 10 working days.


For security reasons, we recommend that you do not activate your card before receiving it.

* Below you will find the translation of words in order to specify your address:

- number = número
- street = calle
- door = puerta
- floor = planta
- flat = piso
- store = tienda
- house= casa / chalet